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FAQs

ABOUT SOUPS

Q: How long do our soups last? ⏱

Once the soup is opened, keep it refrigerated and enjoy within 3 days.

Q: Can I freeze my soups? ⛄️

If your soups arrive cold, keep them in the fridge for up to 8 weeks, but if they arrive frozen you can keep them in your freezer for up to 9 months. 

The easiest way to enjoy them if they are frozen is to take them out of the freezer and into the fridge 1-2 days before, for it to thaw out. 

We don't recommend freezing your soups if they are already refrigerated since the texture can change when frozen. 

Q: How many servings does one pouch have? 🥣

2.5 servings per pouch.

Q: Are your soups free from allergens?

All of our products and manufacturing line are free from: Egg, Gluten, Soy, Dairy, Poultry, Peanuts.

 

ABOUT SHIPPING

Q: Where do you ship? ✈️

Since we are fresh and soups need to be sent refrigerated, we have different shipping zones depending on the pack size: 

10-packs: Available in 40 states, except: VT, ME, NH, MA, RI, CT, WV, VA, FL, AK, HI

7-packs: more than 15 states in the US: CA, NV, UT, AZ, NM, CO, WY, ID, OR, WA, MT, TX, OK, AR, MS and LA. 

5-packs: Are only available in SoCal

You can also find us in many independent natural stores in CA "click here to find a store near you"

Q: When will my order be shipped? 💁‍♀️

Your order will be shipped on Monday or Tuesdays. Just sit back and relax, we'll do all the chopping and cooking for you to enjoy a ridiculously tasty soup. 

Q: How long does it take for my soups to arrive? 👀

Once shipped it normally takes between 1 to 3 days.

 

SUBSCRIPTION AND ORDERS

Q: Is there any minimum commitment for a subscription? 💍

No, you already have many other commitments. We did not want you to have yet another one.